In our everyday lives, we may encounter people in emotional distress. While we want to help, many of us lack the knowledge and skills to offer effective support. Lifeline’s Accidental Counsellor workshop empowers you to develop the skills needed to offer compassionate and effective support to loved ones, colleagues or even strangers experiencing emotional distress.
Overview
Learn simple communication skills to support people in distress.
In our everyday lives, we may encounter people in emotional distress. While we want to help, many of us lack the knowledge and skills to offer effective support.
Lifeline’s Accidental Counsellor workshop empowers you to develop the skills needed to offer compassionate and effective support to loved ones, colleagues, or even strangers experiencing emotional distress.
Whether facing these situations at home, work, or in your community, this workshop provides valuable tools you can use to navigate them confidently.
While this workshop doesn’t qualify you as a professional counsellor, you’ll gain the confidence and practical tools to offer compassionate and helpful support to friends, family, colleagues, and others in need.
Through the Lifeline “Recognise, Respond, Refer, Self-care” model, you’ll gain a structured approach to:
- Recognise signs of distress and potential crisis
- Respond with empathy and supportive communication.
- Refer individuals to appropriate professional support when needed.
- Self-care strategies for bouncing back after tough conversations.