Senior Officers — Workforce Coordination Project

Supporting Information for Applicants 

Role, context and purpose

The Senior Officers — Workforce Coordination project are central to bringing the community services industry Workforce Coordination Project alive. The Workforce Coordination Project is an initiative under the Community Services Industry Plan (2021 -31) (Industry Plan), which is a forward-thinking alliance of government, community services industry and industry partners working together to address challenges and strengthen the industry and the state’s social, cultural and economic wellbeing.

The Workforce Coordination Project is the first project to be funded under the Industry Plan. The 10-year plan is overseen by the Industry Advisory Council and provides an overarching framework to guide strategic industry development and transition planning.

Overall, the Industry Plan contains three strategic priorities:

  • Strategic Priority 1: Local Solutions for Tasmanians
  • Strategic Priority 2: Workforce Development and Training
  • Strategic Priority 3: Leading for Impact

The Workforce Coordination Project sits under strategic priority two of the Industry Plan: Workforce Development and Training and is funded by the Department of State Growth and administered by Skills Tasmania.

The project, which is led by TasCOSS, is designed to facilitate meeting an estimated demand for an additional 4,000 jobs within the Tasmanian community services industry by 2024 and to ensure the industry has the skilled and diverse workforce needed to deliver flexible and responsive services that achieve positive client/consumer outcomes.

The Workforce Ready Team consists of five Senior Officers (4.5 FTEs), a Project Manager and a Project Administration Officer who will be responsible for delivering the project. The Senior Officers — Workforce Coordination are newly created roles and the team members will be employed and/or hosted by different peak bodies. This unique partnership approach between TasCOSS (on behalf of the social services sector), the aged care, education and care and disability services sectors will ensure the project outcomes add value to the sector-specific workforce plans and the industry overall.

For the purpose of the project the sectors have been clustered and resources distributed as follows:

  • Disability services sector: 1 FTE position, employed and hosted by National Disability Services (NDS) Tasmania.
  • Education and care services sector: 1 FTE position, employed and hosted by Early Childhood Australia (ECA) Tasmania, contracted through Lady Gowrie Tasmania.
  • Social services sector: 1.5 FTEs, employed by the Tasmanian Council of Social Service (TasCOSS) with the option of developing hosting arrangements.
  • Aged care services sector: 1 FTE position, co-hosted by Aged & Community Care Providers Association Australia (ACCPA) Tasmania and employed by TasCOSS.

The Workforce Ready Team will be instrumental in identifying how the Workforce Coordination project can add value and build the capacity to the individual sectors within and across the community services industry. It will identify, prioritise, pursue and promote shared interests within the industry. It is not intended to replace sector-specific workforce roles and activities.

In close collaboration with the Project Manager and the sector partners, the Senior Officers Workforce Coordination will assist in achieving the following project target outcomes:

  • Increased coordination and identification of strategies for addressing workforce (including volunteers) issues at an industry level.
  • Improved coordination, relationships, collaboration and partnerships to address workforce (including volunteers) issues.
  • Improved coordination of research activity and data collection.
  • Enhanced ability to provide advice on industry training, workforce development and career pathway needs.
  • Enhanced awareness and recruitment initiatives to attract new talent and reduce barriers to employment in, and engagement with, the sectors/industry.
  • Improved capacity for delivering training and assessment in the industry.

The Senior Officers — Workforce Coordination project will work closely with the Project Manager and the sector partners to:

  • Gather and document information.
  • Plan initiatives and activities.
  • Coordinate and connect efforts.
  • Initiate and facilitate conversations.
  • Implement and engage with activities.
  • Assist with developing resources.
  • Help evaluate activities.

Performance measures:

  • Shared interests and benefits of working together are identified and pursued.
  • Workforce (including volunteers) issues are addressed from a sector and whole-of-industry perspective.
  • Identified sector-specific workforce planning needs and interests are leveraged.
  • Learnings and resources from existing workforce (including volunteers) programs and initiatives are shared.
  • Workforce (including volunteers) activities are designed to add value, enhance and build on existing work within the sectors.
  • Partnerships are formed at a working group level to deliver the expected outcomes.
  • New workforce (including volunteers) research priorities are identified and actioned.
  • Identified data and information is collated and made available.
  • Research activities to build new evidence are actioned.
  • Data informed practices are in place.
  • Shared and distinct training, development and career pathway needs are identified.
  • New career and cross industry pathways are identified, established, and promoted by the industry partners where appropriate.
  • Strategies to remove identified barriers and harness opportunities are identified and actioned.
  • Industry awareness and recruitment initiatives are strategic and measured for their effectiveness.
  • Promotional activities are targeted at benefiting the sectors and the industry.
  • Trainers and assessors are available who are both suitably qualified and have industry currency to deliver required training to the standard expected by the sector.

What you will get back:

  • The opportunity to be involved and contribute to a project that aims to address key challenges facing the largest industry in Tasmania and contributing to its future development.
  • The opportunity to make a real difference to people’s working life and for Tasmanians to have a good life.
  • A caring, supportive and collaborative work environment in a project team and a sector peak body organisation.
  • A culture that focusses on giving and enabling people to be at their best.
  • The experience of working with and across multiple organisations.

What you will bring to the role:

The experience, knowledge, skills and attitudes required for this Senior Officer Workforce Coordination role are outlined in the Position Description.

How to apply:

The Position Descriptions and more information about the relevant employing organisations can be obtained by contacting the key contacts of each employing organisation outlined below, as well as by exploring their website.

We strongly encourage interested applicants to discuss this opportunity with the key contacts of the employing organisations and request a copy of the Position Description.

Talking to key contacts and reading the information provided will hopefully assist you to decide which organisation and sector is the best place for you to work and be engaged with the Workforce Coordination project.

Please submit your CV and a cover letter (maximum three pages) summarising what you will bring to this role, taking the expectation (selection criteria) and the context of this role into account, to the relevant contact or portal (as listed below), by 8am, Monday 1 August 2022.

We look forward to hearing from you.

The Workforce Coordination Project will be delivered by TasCOSS (on behalf of the social services industry peak bodies), in partnership with the Tasmanian peak body branches of National Disability Services (NDS), Early Childhood Australia (ECA) and Aged & Community Care Providers Association Australia (ACCPA), and is supported by the Tasmanian Government.