ExpiredHeLLOTas! Digital Health Literacy and COVID-19 Webinar


  • Webinar 1: HeLLOTas! Digital Health Literacy and COVID-19
    8 March 2022
    10:00 am - 11:00 am
  • Webinar 2: HeLLOTas! Digital Health Literacy and COVID-19
    10 March 2022
    10:00 am - 11:00 am

When COVID-19 happened, the world changed. We moved to digital and online ways of service delivery. This was a challenge for many people and we wanted to know what that was like.

TasCOSS spoke to consumers and providers in Tasmania to find out what people want and need from digital or online models of service delivery. In this one hour webinar, we will share what consumers and providers said. What worked well? What didn’t work so well? What were the biggest barriers that people faced?

We will also show you a free, online toolkit that you can use to assess your own organisation’s health literacy — the HeLLOTas! Toolkit — and hear from one of the leaders in the digital literacy space, Libraries Tasmania, about free digital literacy support available for consumers.

This webinar is for health care providers, community service organisations and anyone interested in learning about digital health literacy and how to assess your own organisation’s health literacy.

Cost: Free Admission

Details on how to join the Zoom Video Conferencing sessions will be distributed closer to the date.

Registrations close 5pm, Monday 7 March 2022. For more information, please contact Chris Sierzant, Health Literacy Coordinator, on 0409 282 014 or email Chris.

What is Health Literacy?

When we’re sick or unwell, where do we go? What do we do? Health literacy is the knowledge and skills needed to successfully navigate our way around these resources and information. This includes all areas of health and wellbeing. As providers, there are things we can improve so that people have a better experience.

HeLLOTas! (Building a Health Literate Learning Organisation) is a free, online tool that can help you assess and improve your organisation’s health literacy. You can visit it at hellotas.org.au.

HeLLOTas! is a TasCOSS initiative jointly supported by the Tasmanian Government and Primary Health Tasmania (Tasmania PHN) through the Australian Government’s Primary Health Networks Program.


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