How to Strategically Address Workforce Issues Workshop

This workshop will assist Commonwealth Home Support Program (CHSP) and Aged Care providers to consider their workforce planning needs in the context of upcoming Aged Care reforms.  

This full-day workshop will be delivered by the TasCOSS Workforce Ready Team as a coaching conversation. Using an assessment tool as a conversation guide, this targeted session will help management and boards undertake a gap analysis and identify priority actions with which to move forward. 

Each participant will work with their unique organisational context. Participants can, but are not required to, share their outcomes and experiences. 

Who is it for:

CHSP board members and the organisations senior staff members and/or HR manager.

Please note: At least one board member per organisation should attend with any senior staff member.

In this workshop, you will:  

  • Gain information about what practices, systems/documentation and capacity needs may require attention or strengthening in your organisation.
  • Identify areas which will effectively support the acquisition, retention, development, motivation and deployment of staff in your organisation.
  • Develop an organisational blueprint for action for the next 12 months.

A workshop will be held in both Launceston and Hobart, but providers should only attend one session. 

We are seeking expressions of interest, please register now using the short form below to secure a place for your organisation. 

Event Details:

Locations, Dates and Times: 

  • Hobart: 9:30am–4pm, 30 March 2023 
  • Launceston: 9:30am–4pm, 27 April 2023 


  • $33 for CHSP organisations (price includes up to three attendees) 
  • $125 for non-CHSP providers

Please note: The event is subsidised for CHSP providers as part of TasCOSS’s CHSP Sector Support and Development work, but others are welcome to attend.


  • To be confirmed closer to date.

Register your interest in attending the How to Strategically Address Workforce Issues workshop:

About the Facilitators: 

Claudia Butler is the Community Services Industry Workforce Coordination Project Manager at TasCOSS. Claudia has held Senior and Executive Management roles both in Switzerland and Australia in community service organisations. She is a qualified Teacher, leading to a role as a University Lecturer in Education. Claudia was also the Associate Director of People and Wellbeing at the University of Tasmania. Claudia is a Certified Practitioner in the Map of Meaning discipline and she uses the Map of Meaning to inform her practice and support the work she has undertaken in a variety of senior leadership roles (Senior Consultant, Associate Director People and Wellbeing, and Manager Community Services Industry Workforce Project). Claudia builds high functioning teams and brings a wealth of skills, qualifications, commitment, creativity and a desire and ability to make a powerful difference.

Mary Langdon is one of the Senior Officers in the Community Services Industry Workforce Coordination Project Team, representing the Disability sector with an industry-wide lens. Mary has approximately 40 years of experience in the disability sector ranging from hands on roles to executive and CEO roles. Mary has experience in the many workforce challenges and opportunities affecting the community services industry. Mary has a Bachelor of Arts and a postgraduate Honours Degree in Sociology, where she had the opportunity to conduct a research project on people with disability in the workforce. Mary is excited about the project and being part of a great team that are committed in exploring and developing pathways for workforce development across the community services industry.

For any questions, please contact us at