Community Services Industry Workforce Coordination Project


Aims & Overview

The Workforce Coordination project is a whole of industry response to: 

  • A projected shortage of 4,000 jobs within the community services industry by 2024; and
  • The need to ensure that the industry has the skilled and diverse workforce necessary for the delivery of flexible and responsive services that achieve positive client outcomes. 

The Workforce Coordination project is the first project to be funded under the Tasmanian Community Services Industry Plan (2021-31) (Industry Plan). The Industry Plan is for governments, peak bodies and community services organisations. It provides an overarching framework to guide strategic industry development and transition planning. Its vision is to create a connected community services industry that supports all Tasmanians to live a good life and enriches our state’s social, cultural and economic wellbeing.  

Overall, the Industry Plan contains three strategic priorities: 

  • Strategic Priority 1: Local Solutions for Tasmanians
  • Strategic Priority 2: Workforce Development and Training
  • Strategic Priority 3: Leading for Impact

The Workforce Coordination project sits under Strategic Priority 2 of the Industry Plan: Workforce Development and Training. The Workforce Coordination project aims to achieve the following outcomes: 

  • Increased coordination and identification of strategies for addressing workforce issues at an industry level. 
  • Improved coordination, relationships, collaboration and partnerships to address workforce issues. 
  • Improved coordination of research activity and data collection. 
  • Enhanced ability to provide advice on industry training and career pathway needs. 
  • Enhanced awareness and recruitment initiatives to attract new talent and reduce barriers to employment in the sectors/industry. 
  • Improved capacity for delivering training and assessment in the industry. 

The Workforce Coordination project is funded by the Department of State Growth and is administered by Skills Tasmania. The project owner is TasCOSS.  

To learn more about the Workforce Coordination project, click on the breakout boxes below. 


Project Governance

The project is governed in accordance with arrangements laid out in the Industry Plan, which has a three-tiered governance structure: 

  1. The Industry Advisory Council: Responsible for setting direction, guiding and overseeing the whole Industry Plan. 
  2. The Industry Development Steering Committee: Responsible for the whole Industry Plan. Its first focus is on implementing Strategic Priority 2: Workforce Development and Training. As part of this, it has delegated responsibility for implementation of the Workforce Coordination project to a Workforce Coalition.  
  3. The Workforce Coalition: This body will bring industry expertise, workforce planning knowledge and a partnership approach to the table. Its main objective is to steer and support the delivery of the Workforce Coordination project and ensure that the project is industry led. The Workforce Coalition will govern the activities of the project team (the Workforce Ready Team). 

Parallel to this process of forming the Workforce Coalition, the Department of Communities Tasmania and TasCOSS are also developing and establishing the Industry Advisory Council and the Industry Development Steering Committee. Terms of References have been drafted for these bodies and a call for membership for the Industry Development Steering Committee will be advertised shortly.

Project Team and Collaboration

The Workforce Coalition will help govern the workforce project and project team (Workforce Ready Team). The Workforce Ready Team will work closely with the peak bodies across the industry, to ensure that the strategies and activities of the Workforce Coordination project are integrated with existing and ongoing workforce planning and development strategies and activities within the sectors. Some Workforce Ready Team members will also be based with and employed by peak bodies. For this project, the sectors have been clustered as follows: 

  • Aged care services
  • Disability services 
  • Early childhood services
  • Social services (includes mental health services, housing and homelessness services, alcohol, tobacco and other drug services, youth services, Aboriginal services, neighbourhood housing services, and family and children services) 

The Workforce Ready Team will be instrumental in identifying how the Workforce Coordination project can add value and capacity to the individual sectors within the community services industry and to the industry as a whole. It will help to identify, prioritise, pursue and promote shared interests within the industry and add capacity and value to developing the sector workforce. It is not intended to replace sector-specific workforce roles and activities. Sector-specific workforce planning capacity is critical for this whole of industry project to succeed. The intention is for sector-specific and whole-of-industry strategies and activities to enhance each other and achieve a cumulative beneficial effect, essential to meeting the workforce challenges of the industry.