Tasmanian Community Services Industry Plan (2021-31)


*** Expressions of Interest (EOIs) are now open for community service leaders to join with other strategic leaders to oversee the Industry Plan through the establishment of the Industry Advisory Council and the Industry Development Steering Committee. Apply today! ***


Aims & Overview

A community services industry built for the future.

In an important milestone, The Tasmanian Government and the community services industry have released a ten-year Tasmanian Community Services Industry Plan (2021-31) to guide industry development, recruit and train our growing workforce and to futureproof the delivery of much-needed services to Tasmanians in need.

The Industry Plan is immensely significant as it provides a clear, coherent vision for the community services — shared by peak bodies, community service organisations and the Tasmanian Government — for the next decade. It provides an overarching framework to guide strategic industry development and transition planning.

The Industry Plan’s vision is for a connected community services industry that supports all Tasmanians to live a good life and enriches our state’s social, cultural and economic wellbeing.

Overall, the Industry Plan contains three strategic priorities: 

  • Strategic Priority 1: Local Solutions for Tasmanians
  • Strategic Priority 2: Workforce Development and Training
  • Strategic Priority 3: Leading for Impact

Future-proofing our essential community services.

Community services is one of the largest and fastest growing industries in Tasmania, employing more than 17,800 local workers statewide in roles ranging from education and childcare, home care and allied health workers, to strategic project managers and experienced CEOs. The industry is also supported by a workforce of around 35,000 volunteers.

Importantly, the economic value added by the community services industry in Tasmania is $1.9 billion each year and for every million dollars spent in the industry 17 jobs are generated.

The Industry Plan demonstrates the need to grow the community services workforce with demand for community services increasing significantly in the aftermath of the COVID-19 pandemic and with the full effects yet to be felt.

Estimates reveal the community services industry requires 4,000 new jobs by 2024 just to keep pace with this demand. To this end, the Tasmanian Government have committed $3.3 million in funding over three-years to address this skills shortage, which will form the first stage of the Industry Plan implementation.

The Workforce Coordination project is the first project to be funded under the Industry Plan. To learn more about the Workforce Coordination project, please click here


Project Governance

The implementation of the Industry Plan will be overseen by a robust and comprehensive governance structure comprising three bodies:

  1. Industry Advisory Council to provide high level oversight and endorsement.
  2. Industry Development Steering Committee for steering and advising, reporting to the Industry Advisory Council.
  3. Workforce Coalition for actioning Strategic Priority 2: Workforce Development and Training, reporting to the Industry Development Steering Committee.

Each of these groups will be informed by input from community and consumer groups. They will have strong accountability measures and will be subject to evaluation and success measures.