COVID-19 FAQs, Policy Templates and Resources

*UPDATED* Tuesday 30 November 2021

With the border set to reopen shortly, information on the COVID-19 case and outbreak management (for business and organisations) has been made available with further resources, including outbreak management plan templates, accessible via the Coronavirus (COVID-19) website. The updated and simplified COVID-19 safety plan template from WorkSafe Tasmania has also been released, which will help in updating business continuity plans.

Organisations will be expected to continue to undertake cleaning and disinfecting to reduce any residual risk of infection. Moreover, staff, volunteers and clients will need to follow the isolation and quarantine guidelines. Tasmania’s Testing, Quarantine and Isolation Plan outlines the requirements for testing, quarantine and isolation in the event of a positive COVID-19 case. Vaccinated and unvaccinated casual contact requirements are the same. The Tasmanian Government have provided a useful, clearly defined explainer on contacts (e.g. close contacts, casual contacts).

Importantly, the Tasmanian Government will continue to offer Pandemic Isolation Grants to eligible residents who lose income if they need to isolate. This includes financial assistance of $250 per adult and $125 per child, capped at $1,000 per household. For information regarding the grants, Tasmanians can call the Public Health Hotline on 1800 671 738.

The Commonwealth Pandemic Leave Disaster Payment of up to $1,500 is also available for eligible Tasmanians if they can’t earn an income because they must self-isolate or quarantine, or are caring for someone with COVID-19 in accordance with the Public Health advice.

TasCOSS has compiled answers to FAQs provided by the Department of Health and a range of vaccination policy templates and resources below which may help your organisation to prepare for the reopening of borders.

You can also access the up-to-date list of state-run Pfizer vaccination clinics across the state to Sunday 12 December 2021, including the RFDS Tasmania vaccination bus (bookings are not required for these clinics) as well as the current list of pharmacies and GPs participating in the vaccination program.

Vaccination Policy and Business Strategy and Continuity Templates

COVID-19 Mandatory Vaccinations Policy template for organisations bound by the Tasmanian Government issued Health Directives, which requires all health care workers or those who work in health care settings to be vaccinated against COVID-19:

COVID-19 Vaccination Policy template for organisations not bound by the Public Health Order:

Proforma letter to employees re COVID-19 Mandatory Vaccinations Policy:

Business Continuity Checklist for community service organisations:

Frequently Asked Questions (FAQs)

Please note: the following responses were provided to TasCOSS by the Department of Health

Business Continuity and Vaccine Mandate Questions:

Additional Questions re Interpretation and Implementation of the Public Health Direction:

Some community-based services will have social workers and psychologists in the same team as, for example, youth workers with qualifications in Education or Community Services (Diploma) or a Bachelor of Youth Work. When working in the same community-based team, are the allied health professionals listed under the Public Health Direction required to be vaccinated while the other staff aren’t as their qualifications aren’t listed?

In this case, the service would qualify as a “health and medical facility” due to the psychologists regularly working there, which means that all workers at that facility would be captured.

What happens when a staff member doesn’t comply with the Public Health Direction? What are the industrial relations issues and implications for employers and employees?

Under the Public Health Direction, both workers and facilities have obligations (and thus, both may potentially be in breach). That is distinct from industrial issues that may emerge from this requirement. The Department of Health cannot provide advice on industrial issues, please refer to the Fair Work website in the first instance (COVID-19 vaccinations: Workplace rights and obligations).

Mandatory Vaccinations for Aged Care

We have received many inquiries from members who are working hard to comply with Tasmania’s Public Health direction requiring providers of in-home and community aged care services, including both workers and volunteers, to have had their first dose of the COVID-19 vaccine, or a vaccination booking by 30 November 2021.

We understand this is an incredibly difficult and challenging time for many of our members due to the tight timeframes in place, particularly when workforces involve large numbers of volunteers. We have received advice from Public Health that their focus will be on assisting people and organisations to progress towards meeting the requirements in the first few weeks, rather than taking a strict approach to compliance.

Organisations who are not able to achieve full compliance by 30 November 2021 are advised to make contact with the Department of Health Aged Care Emergency Operations Centre ( They will provide you with assistance and advice and there is unlikely to be any need to seek a formal exemption from the Director of Public Health.

Seeking Assistance

TasCOSS are aware the change in the COVID-19 environment in Tasmania will present a number of challenges in the months ahead. As always, please get in touch with a member of the TasCOSS team if you would like to discuss vaccination requirements or outbreak management planning in more detail.

The Tasmanian Chamber of Commerce and Industry (TCCI) have provided a COVID-19 vaccination guide to help businesses navigate the ever-changing landscape. You can also contact the TCCI Workplace Advice Business Hotline on 1300 559 112 or by emailing for free advice on managing issues around workplace compliance and employment-related requirements. You do not need to be a TCCI member to access this service, which is provided in addition to free work health and safety support and advice from WorkCover Tasmania.

The last COVID-19 Recovery Statewide Meeting for the year will be held online via Microsoft Teams from 11am-12:30pm on Monday 6 December 2021. To join this meeting, please RSVP to Michelle O’Toole via email or phone (03) 6169 9505.