COVID-19 Community Services Industry Noticeboard

TasCOSS invites community sector organisations to make a contribution to the COVID-19 Community Services Industry Noticeboard.

The online noticeboard will assist fellow community service organisations and members of the public accessing the services we provide to keep up to date with changes to service arrangements and closures due to the increasing precautions taken in response to COVID-19.

If you wish to have the organisation you represent listed on this page, please provide details in the comment box below.


Advocacy Tasmania

We know that many people we work with have concerns about COVID-19 pandemic. People may be worried about how this will affect them, the services in their life, their health, finances, or their choices and independence. We are here to support our clients with these concerns through our Your Say outreach advocacy.

We can also support our clients with a wide range of other problems they are experiencing. Our clients are older people, people living with disability or mental health issues, and people who use alcohol or drugs.

We can help you anywhere in Tasmania through our outreach services. Our advocates connect with you where you are. They listen to your problem and help you decide on a way forward.

Our advocates work with you through:

  • Phone
  • Skype
  • Email; and
  • SMS.

We can also help educate groups and service providers about the rights of our clients and the availability of supports through our outreach work.

To reduce risks to our clients, we will not be providing face-to-face services until it is safe to do so.

To work with us, you can call, text or email us, and if you let us know your details, we can connect with you on Skype.

Anglicare Tasmania

Anglicare Tasmania is acting on the advice of public health authorities about ways to slow the spread of COVID-19 and to protect the most vulnerable in our communities.

Essential services are still being delivered by Anglicare, although some look a little different — as people choose to access information and support over the phone or via video conferencing.

We have details of all of our services on our website at anglicare-tas.org.au or call our friendly team on 1800 243 232.

Other numbers:

  • Financial Counselling — 1800 007 007
  • Housing Connect — 1800 800 588
  • Aged and Home Care — 1800 466 300
  • Gamblers Help — 1800 858 858

Baptcare — MyHorizons Question and Access Centre

Baptcare’s Question and Access Centre is a free call, phone based service for anyone in Tasmania, wanting information about support services available to assist with mental health and wellbeing.

Call the Question and Access Centre and a qualified operator can help to find information, provide referral advice and find out how services are supporting people during COVID-19. Free call 1800 290 666 to speak with someone (Monday-Friday, 9am-5pm).

We are not a crisis service. If you are experiencing a crisis, please call 000 or the Mental Health Service Helpline on free call 1800 332 388.

Bethlehem House Tasmania

Our Case Management team now have face-to-face contact with new intake referrals.

External service providers services are now back to pre-COVID-19 conditions. Most staff have resumed pre-COVID-19 attendance routines. Some staff work both from home and the workplace.

CatholicCare Tasmania

CatholicCare Tasmania will remain open during the COVID-19 pandemic, in line with government guidelines.

CatholicCare Tasmania offices in Hobart, Launceston, Devonport and Burnie will remain open from 9am to 5pm Monday to Friday until further notice. Reception staff will divert phone calls to other staff working from home who can answer questions and provide services over the phone.

We are committed to keep our services operating, as far as is practical and within our control. To achieve this, we are taking advice from government organisations, noting this may require consideration of how we deliver certain aspects of our services.

We continue to offer a range of professional services and programs including emergency relief, family and domestic violence support, counselling, multicultural support and housing support.

Key areas of support for families, children, individuals and couples include:

  • Counselling support for people experiencing social isolation and issues such as trauma, family violence, relationship breakdown, managing children’s behaviour.
  • Emergency Relief.
  • Specific support for people experiencing family and domestic violence through SafeChoices: 1800 806 189.
  • Housing, and housing support through Housing Connect: 1800 800 588.
  • Centacare Evolve Housing tenancy support: (03) 6173 0060. Centacare Evolve Housing Bridgewater Office will remain open from 9am to 4:45pm (Monday to Friday).

New and existing clients are welcome to contact CatholicCare by phone on freecall 1800 819 447 or via the CatholicCare Tasmania website: catholicaretas.org.au.

Child Health Association Tasmania (CHAT)

CHAT are working to keep Tasmanian families connected, supported and playing. We know that there will be significant issues for families in the coming weeks and months that fall outside our remit. However, what we are trying to do is provide platforms for families to still come together, debrief, access support and direction and to not lose that social connection that they had through our physical services when they were open. We have a number of initiatives underway, take a look at our latest newsletter.

We are really happy to collaborate with other organisations who may wish to provide information to families. It is such a challenging time and we will be listening to what we are hearing from parents and adjusting services as best we can to suit needs.

For more information, please contact seo@chatas.com.au.

Circular Head Aboriginal Corporation

Due to the COVID-19, we are adjusting our practices to minimise the impact of the virus to our elderly and our vulnerable consumers within our community.

Management and staff are keeping up-to-date with following the Australian, Tasmanian Government and Department Of Health instructions:

  • We are working from home where it is possible.
  • We are still operating the organisation, front door is locked, but we will accept clients in the door after a health questionnaires is performed outside the building, We encourage consumers to ring prior to coming to the building.
  • We are conducting all referrals and assessments via phone, whilst keeping regular contact with existing consumers also via phone.
  • We adjusted office space to suit social distancing rules.
  • We have postponed our weekly Meal at Centre and closed our Day Centre doors, also any future information sessions and group activities until further notice.
  • We have reduced our Individual Social Support, Assessment, Case Management, Client Coordination to via phone.
  • We are still at this stage providing essential medical transports and Home Maintenance service, and Advocacy via teleconferencing and phone.
  • We have implemented policy and procedure for social distancing, hygiene, hand washing and respiratory etiquette to staff and consumers.
  • We have implemented a medical transport procedure to minimise risk to staff and consumers.
  • Our team is encouraged to stay at home when unwell and sending them home if they have signs of being unwell.

If you have any enquiries, please contact chac.reception@chac.com.au or (03) 6452 1287.

Communities Tasmania

Communities Tasmania delivers, supports and funds a range of services, programs and events. Due to the novel COVID-19 response, a number of activities have been disrupted, postponed or cancelled.

Updates on services delivered by Housing Tasmania, Disability and Community Services and Children and Youth Services are available here.

All non-essential public gatherings have been suspended indefinitely to reduce the risk of spreading COVID-19. This includes numerous events funded through Communities, Sport and Recreation.

Please note the information provided may be subject to change.

For the latest health advice, and Tasmanian Government information and resources about COVID-19, visit: coronavirus.tas.gov.au.

Council on the Aging (COTA) Tasmania

The team at COTA Tasmania are now open only from 9am until 3pm, but please phone ahead if you are popping in.

We are contactable by email:

Other useful contacts:

Door of Hope

Door of Hope run an emergency food assistance program. Due to the current conditions our reception area is closed but the office phone number for any enquiries is still the same: (03) 6344 8450.

For all enquiries regarding food assistance the number to call is (03) 6344 8846. Otherwise, please email jo.kemp@door-of-hope.org to arrange an appointment time.

Drug Education Network (DEN)

Similarly to other community and AOD sector services, DEN are implementing changes to the way we work. DEN is committed to keeping our staff healthy, so that we can continue to provide our much-needed service during these challenging times, just in a different way.

This includes:

  • DEN is committed to serving the Tasmanian community during this challenging time and will continue to make available information and resources via our 1300 369 319 number. This information and resource telephone line will remain fully operational and be responded to by rostered staff.
  • All meetings with external stakeholders are now virtual or via telephone conference.
  • DEN will have a skeleton staff in both offices but will be conducting business behind closed doors with strict social distancing and hygiene processes in place.
  • The majority of the DEN team are transitioning to working from home, and internal meetings and discussions will move to online platforms and via telephone.
  • All training sessions have been rescheduled or cancelled. We will be investigating ways to provide this support as we move forward via online platforms.

DEN will remain agile and responsive to community needs as we all navigate the next few months. Support is available for AOD services moving to telephone support with our DEN and other evidenced informed resources that can complement online/telephone support. Let us know how we can support you.

DEN will continue to make progress with the AOD Peer Workforce project, DEN discussion papers and prepare for the training sessions and other commitments rescheduled for the future.

Engender Equality

Engender Equality provides support to people who are experiencing or have experienced family violence. We work from three locations across the whole state.

All Engender Equality counselling and support is available via phone and video. If people are unsure about video platforms and would like to set up Skype we are available to gently talk people through creating an account and getting family with how it works. We are encouraging people to embrace technological ways of keeping connected.

We encourage people to use our phone and video services, however if there is a barrier to doing this (safety or otherwise) we are able to meet in person.

We also encourage people to check in with us via SMS on 0488 863 187. We are happy for people we know to send us “hello” messages and also for people with no other way to seek safety to send us messages so we can help with safety planning.

More details about phone and video counselling can be found here, at engenderequality.org.au/services/online-services.

Epilepsy Tasmania

Epilepsy Tasmania is back  with both offices open and staffed by appointment.

We can be contacted on the phone, on Facebook, on our website, on video chat and on Epilepsy Connect.

Don’t be shy — we have time for you and no issue is too small.

For more information, please contact wendy.groot@epilepsytasmania.org.au.

George Town Neighbourhood House

The front door to our organisation has been locked. We are providing a range of services to the community that include.

Services available over the phone:

  • Advocacy and referrals
  • No Interest Loans
  • Centrelink payments applications

Services onsite:

  • Monday Fresh Food box program in partnership with Loaves and Fishes
  • Daily Emergency Relief Food boxes program
  • Bread run fortnightly in partnership with Banjos Bakery
  • Daily Community Food Pantry in partnership with Food Bank
  • Garden Produce Sales on Monday, Wednesday and Friday

Visiting Services still providing face to face services:

  • Anglicare (some services)
  • Adult Community Mental Health Services (North)

Social Media Activities:

  • Friday Bingo via Facebook Messenger app
  • Daily Trivia competition via Facebook

Case by case bases:

  • Pending the need and availability of staff and volunteers limited support services can be made available

For more information, please contact simone.lowe@gtnh.org.au.

Health Consumers Tasmania

On behalf of patients, carers and our many communities, Health Consumers Tasmania wish to acknowledge our state’s health workforce as it prepares to care for us through these uncertain times.

Those of us who are frail or have chronic conditions are naturally anxious, as are those of us who care for vulnerable family and friends. We can only imagine what all health staff must be feeling as they not only care for their children, partners and elderly parents, but also put themselves potentially at risk on the front line to care for us.

To all those in the health industry, from General Practice through to those working in hospitals and all those working behind the scenes, we acknowledge that you are already working under severe duress and that this may get worse before it gets better. We thank you for your ongoing commitment and support to all Tasmanians during these uncertain times.

Our sincerest good wishes over the coming months.

Hobart Community Legal Service (HCLS)

Both the Hobart and Bridgewater Offices are open to the public but people are required to have an appointment to be guaranteed being seen by a lawyer.

The Hobart Office is open Mon – Thurs 9am – 5pm Friday 9am – 1pm Phone 6223 2500

Bridgewater Office is open Tuesday – Friday 9.30 – 2pm phone 6263 4755

We also provide outreach services to Sorell and Huonville and appointments can be made by phoning the Hobart Office.

Our Free Legal Information Clinics have resumed every Monday and Wednesday evenings but are only by appointment which can be made by phoning the Hobart Office, 6223 2500

We also offer a Duty Lawyer Service is at the Hobart Magistrates Court every week day.

The Tasmanian Law Handbook can be accessed via our website and provides up to date information about laws pertaining to COVID-19.

Holyoake Tasmania Inc

Holyoake is committed to keeping our staff and clients safe during these challenging times.

In order to minimize the spread of COVID-19 in the community, Holyoake will not be providing face to face counselling sessions until further notice.

Our experienced counsellors are still here to help and support you, just in a different way. Our specialist drug and alcohol counselling services are still available via telephone and online.

We recognise that people are living through strange and uncertain times. Feelings of fear and anxiety within the community are elevated. Some people turn to alcohol or other drugs in order to feel better. We understand that and we are here to provide you with other strategies to help you get through this.

If you would like to make an appointment to talk to one of our highly experienced counsellors, please call (03) 6224 1777.

We are here for you and we can help.

Independent Living Centre (Tasmania)

Our ILC Staff are either working from home or, at this stage, with limited access to our Launceston and Hobart offices for administrative support using a rotating team system. Our Equipment Display areas are closed during this time until appropriate guidance from the relevant Health Departments.

We are continuing to undertake participant/client assessment where possible using phone contact or other virtual means. If face-to-face assessment is required, particularly for our NDIS participants, we will undertake the appropriate risk assessment, with phoning ahead to ascertain the health of the participant. If a face-to-face assessment is required, we will ensure use of the following PPE:

a) Hand sanitiser
b) Gloves
c) Respirator mask (re-usable or disposable)
d) Gown (if not available plastic apron)
e) Eye protection (goggles)
f) Alcohol impregnated wipes
g) Bio hazard bags for safe disposal of contaminated PPE

If you have any questions, please call us on 1300 885 886 or email ilc@ilctas.asn.au.

Kennerley Children's Homes

Community Emergency Respite Program

Kennerley’s position in regard to family access to Community Respite is:

  • KCH will continue to offer respite subject to Child Safety Screening and decision-making framework,
  • Apply this to all requests for respite,
  • Refuse access where respite carers are not willing or in a high risk health group or where children are unwell on arrival (cross-infection); and
  • Are following social distancing requirements and applying deep cleans to office and face-to-face office subject to screening criteria being met.

As of 26 June 2020, Tasmania moved to Stage 3 restrictions. KCH is continuing to review face-to-face interactions with children, families, community members and other professionals with a view to resuming if it is safe to do so by adhering to the following guidelines outlined in the State Governments Safe Workplaces Framework:

  • Don’t go to work if you’re unwell,
  • Practice good hygiene,
  • Abide by physical distancing rules,
  • Frequently clean common and public areas,
  • Use personal protective equipment (PPE) in line with national guidelines and industry standards; and
  • Provide information and training.

It is important that as we resume more face-to-face contact that we continue to assess and minimise unnecessary face-to-face contact.

Launceston Benevolent Society

The Launceston Benevolent Society has resumed face to face interviews and all services including food relief, clothing, household goods, power bill relief and Nils loans. COVID-19 precautions such as hand sanitising and social distancing still apply and temperatures are taken on entry to our premises.

Donations of non-perishable food and clean clothing in good condition are most welcome. Donations of furniture and household goods are also accepted, however we request you call us on 6344 4213 to check what items we need.

For more information, please contact benevolentsociety@bigpond.com

 

Launceston Community Legal Centre (LCLC)

LCLC is painfully aware that we here in Tasmania, and the rest of the world, are experiencing a global pandemic with COVID-19. The evidence is that social distancing is the best way to slow the spread of the infection and flatten the curve.

All aspects of life are affected, including work and social/cultural events. There has been a range of announcements about the level of health risk and the steps required to address that risk. LCLC has been closely monitoring the situation and developing contingency plans to help contain the spread of the virus.

In light of that, and in the interests of public health, LCLC has made some changes to its current services.

Effective immediately:

  • All legal assistance will be be provided by telephone appointment only — you will be informed of how to provide us with your documents when you book;
  • All Outreach appointments/services will also be conducted via telephone — solicitors will not be visiting the various outreach venues;
  • LCLC is suspending the Legal Literacy Volunteer program immediately to ensure the safety of all its Legal Literacy Volunteers;
  • The After Hours Drop-in Clinic has also been suspended for this reason.

LCLC will re-assess these changes on 1 May 2020. However, you are no doubt aware the situation is fluid and updates are happening almost daily, therefore LCLC will continue to review our response as required, and further changes to services may be implemented.

Loui's Van

Loui’s Van will continue to provide normal supplies, including soup, sandwiches, pastries, hot drinks, biscuits, blankets, beanies, hygiene packs.

  • Where: 212 Argyle Street, North Hobart, TAS, 7000 (Shop Roller Door)
  • When: 5pm-6pm (NB: will change to 6pm-7pm from Monday 6 April)
  • Days of Service: Monday to Thursday

To align with social distancing measures, this is a takeaway service and people are encouraged to grab supplies and disperse.

Mental Health Families and Friends Tasmania (MHFFTas)

MHFFTas staff are now back in the office and available for people to drop in as normal. We are of course following social distancing and other guidelines to keep everyone safe.

Palliative Care Tasmania

In light of the COVID-19 pandemic, all training offered by Palliative Care Tasmania will now be in the form of virtual online education sessions, with all face-to-face education for both health professionals and the community suspended until further notice.

These virtual education sessions sessions are free to attend and open to anyone with an interest in palliative care or the topics in question.Once you register, we will contact you with a link and additional resources to ensure you are well prepared for the session.

For more information or to register, please visit pallcaretas.org.au/events.

ParaQuad Association of Tasmania

All sports and community programs including Wheelchair Sports in Schools, Wheelchair Sports, K Sport and the BodySafe Education Program are now operating as normal.

For more information, please contact ceo@paraquadtas.org.au.

Relationships Australia Tasmania (RA Tas)

Working to put people first — we’re in it together.

The safety of our clients, our staff and the community is our number one priority at Relationships Australia Tasmania (RA Tas).

We understand the impact COVID-19 is having on individuals, relationships, families and communities. We are taking steps to ensure we can continue to support you as we all navigate this new world together.

At RA Tas we know our services are essential for our clients. We want to ensure that we can continue delivering those services for the duration of the pandemic. So we have worked swiftly to change how we work. For the safety of our clients, staff and community, we are no longer delivering services face to face but have shifted to phone and video conference sessions. Right now, we are planning for our people to work from home if necessary — all to ensure we are there to support you when you need us. Our actions are based on the latest advice from the Australian Government, the Tasmanian Government and the Tasmanian Director of Public Health.

If you have an upcoming appointment you wish to discuss, or you’re in need of support, you can contact us on 1300 364 277 between 9:00am and 5:00pm or you can send an email enquiry to admin@reltas.com.au.

We will continue to keep you updated and share ideas on staying connected and emotionally well during this time of physical isolation.

Our management team is monitoring and responding to COVID-19 changes and developments daily.

We urge you all to take care of yourselves and your families.

We’ll be there for you in every way we can.

The Salvation Army Bridge Program

During these very uncertain times we want to reassure the community that our staff are available for support. We want to do our part to flatten the curve so our support will look a little bit different over the next few weeks, the most significant change is our face to face contact will be replaced with telephone, Skype or email contact.

Preventing the spread of the virus and keeping staff and clients safe is our key priority. All non-residential clients will receive weekly phone contact and one on one sessions by phone. Phone appointments and interventions are still very effective and will provide high quality support and interventions. We will continue to run our daily groups in our residential facilities and will be recording these groups for all clients to access via our Facebook page or a private group.

We are still conducting intake and assessment interviews, by phone, and providing immediate supports and check-ins.

We are continuing to take clients who have been booked into or are already in detox. Any new admissions into our residential facility have been postponed until Monday 6 April when our processes will be reviewed. We will continue to risk assess and triage clients and ensure that the most appropriate treatment pathway is available.

Clients in our residential facilities remain in treatment, however, we are discouraging weekend leave, external appointments and visitors to reduce the risk.

As the situation is changing daily can we will continue to keep everyone updated regularly via our Facebook page or website at bridgetasmania.org.au.

Stay safe everyone.

Sexual Assault Support Service (SASS)

SASS is providing all of our usual services (enquiries, information and support, training, crisis services, Redress Support Services and counselling) either face-to-face or over the phone. We are continuing to accept new referrals as usual and our crisis line remains available for anyone who wishes to access it – 1800 697 877.

As the health and wellbeing of our staff and clients is our priority we are taking additional safety precautions such as enhanced cleaning of our facilities, social distancing and we are also asking that anyone displaying cold, flu or cough-like symptoms does not come to the premises.

If you have any questions at all please don’t hesitate to contact us on (03) 6231 0044.

Stroke Foundation

We continue to deliver:

  • StrokeLine (1800 787 653) — Free advice service, staffed by specialist health professionals providing information and advice on stroke prevention, treatment and recovery.
  • EnableMe (enableme.org.au) website — Online resource to help survivors and their families navigate the recovery journey and connect.
  • F.A.S.T. signs of stroke Community Education — Educating Australians to recognise and call triple zero (000) at the first sign of stroke.
  • InformMe (informme.org.au) — Empowering our health professionals to deliver world-class stroke treatment and care.

StrokeSafe Ambassador Program

As a response to COVID 19, the Stroke Foundation has suspended the StrokeSafe Ambassador program. We will review this decision as the situation evolves and share any updates. Thank you for your understanding and ongoing support.

F.A.S.T. Community Awareness

The health system is facing very challenging times, but governments, hospitals and health workers are working hard to ensure treatment and care is available for everyone. We are worried that people will be reluctant to call triple zero (000) for fear of coming into contact with COVID-19 or of overburdening our health services, but it is as important as ever that people call triple zero (000). The triple zero (000) operators are expert and will provide people with the correct advice.

How do you know if someone is having a stroke? Think… F.A.S.T.

The Stroke Foundation recommends the F.A.S.T. test as an easy way to remember the most common signs of stroke.

Using the F.A.S.T. test involves asking these simple questions:

  • Face Check their face. Has their mouth drooped?
  • Arms Can they lift both arms?
  • Speech Is their speech slurred? Do they understand you?
  • Time Is critical. If you see any of these signs call triple zero (000) straight away.

For more information, please contact eotoole@strokefoundation.org.au or 1800 787 653.

TasCAHRD

Client support in the TasPPL program is now being offered online and over the phone. Requests for training are still being taken and it will be delivered online.

For more information, please contact people@tasppl.org.au.

Volunteering Tasmania (VT)

In light of the current and changing situation regarding COVID-19, we wish to advise you of the steps we have taken to minimise the impact that the virus has on the health and wellbeing of our team, including our volunteers.

We are adjusting our practices in the following ways:

  • Our team are primarily working from home where appropriate.
  • As a result, our office doors are closed until further notice, however we are still operating during normal business hours.
  • Our Referral Office has suspended all referral interviews, however volunteering roles are still available on our website.
  • We are providing VT training events through online delivery.
  • We are teleconferencing for external meetings to minimise attending large gatherings.
  • We are encouraging safe space between workers (1.5m)  both at work and in social environments.
  • We have a key focus on hygiene, hand washing and respiratory etiquette to minimise the spread of germs.
  • Adherence to protocols for our workers who have travelled overseas or been in contact with someone who have travelled.
  • Our team are encouraged to stay away from work if unwell and sending people home if they present to work unwell.

If you have any questions, please contact team@volunteeringtas.org.au.

COVID-19 Information & Resources

We have developed a suite of resources to guide and support volunteers and volunteer-involving organisations through the impacts of COVID-19. Browse our COVID resource hub here.

Seeking a volunteering role?

Search and apply through our website.

Wellways

Wellways are still open for business and currently have a free program for people with low intensity mental health needs (e.g. if you are at home with the children and just need to do something for yourself and your own mental health).

Wellways offer eight sessions and this can be delivered in 8×1 hour or 4×2 hour sessions via Zoom, Skype, WhatsApp or over the phone.

Go to wellways.org for more information and contact details for your area.

Women's Health Tasmania

We currently have a drop-in service between:  9.15am – 12pm Monday to Wednesdays.

Some of our classes have returned to the Centre including:  Tai Chi, Meditation, Yoga and our Walking Group.

We also have classes streamed online via our Facebook page including:  Tai Chi, Meditation, Yoga and Ageing Well with Weights.

Face to face, phone and telehealth counselling services are available by calling:  (03) 6231 3212.  Our Women’s Health Information line is available on:  1800 675 028.  These services are available: Monday-Thursday 9.15am to 4pm.

Please keep an eye on our facebook page and our website where we post regular news and updates.

For more information go to:  www.womenshealthtas.org.au or call us on:  (03) 6231 3212

Women's Legal Service Tasmania (WLST)

As we are experiencing a global pandemic with COVID-19, we at WLST are limiting our face to face service delivery. The evidence is that social distancing is the best way to slow the spread of the infection in the community. We have made the decision in the interests of public health, to suspend our face to face client appointments. There may be exceptional circumstances where we will consider the circumstances of a particular client and continue to provide a face to face service. A decision on a case by case basis must be approved by the Principal Solicitor. This position will be reviewed at the end of May 2020.

We are now only booking telephone appointments. We are also able to have email contact with clients, if it is unsafe for them to speak with us on the phone. Clients in this situation should email us on: admin@womenslegaltas.org.au. We will then allocate a lawyer to follow up directly with you. If clients are at immediate risk, the police should be called. We have also stopped our Community Legal Education and Outreach and Clinic activities until the end of May 2020, effective from  17 March 2020. Our attendance at court hearings, appearances and conciliations will go ahead as scheduled by the courts.

The COVID-19 situation will change rapidly as will our response. We will keep you all updated. For more information, please go to health.tas.gov.au.

Working It Out

Working It Out is Tasmania’s LGBTIQ+ support and education service. Our arrangements during the COVID-19 response period are as follows:

Our North Hobart office is now reopened and is staffed from 9am-5pm Monday – Friday. It’s still best to make prior arrangements if wanting to visit the office in person via phone on 6231 1200, email info@workingitout.org.au, Facebook Messenger or our website to arrange in-person or remote appointments, get details for our virtual support groups, get information and resources or to speak to staff.

Our 1:1 support services will still operate for anyone across Tasmania, and can be accessed remotely, or in-person at limited times in Burnie, Launceston and Hobart. Phone or online options will be made available to you when you make an appointment.

Support groups are still being offered state wide via the online video meeting platform Zoom. You can use the link provided or phone in and chat just like you’re in the same room! We can also provide a link to a tutorial about how to use it if you’re feeling unsure. This format is a bonus for anyone previously unable to access a support group due to geographical location, so please get in touch if you’d like to join this current format.

Education and training are now being offered again, either in-person where social distancing requirements can be met, or remotely to small groups via online meeting platforms.

If you have any questions about any of these arrangements or there’s anything we can do to further support you, your friends or family, your service users or your organisation, please send us an email, call our office or contact our CEO Lynn Jarvis on 0408 265 045.

Youth Network of Tasmania (YNOT)

The staff at YNOT have returned to normal office hours. Although we are still trying to keep face to face contact to a minimum for the time being, we can accept visitors on a limited basis. Meetings will still take place via video or teleconference, where possible, to ensure that potential exposure to COVID-19 is kept to a minimum.

YNOT has complied with the COVID-19 guidelines for the safe return to work set out by the State Government.

We continue to encourage our members and friends to keep up the current level of safe work and social practices that has allowed the Tasmanian community to maintain a very low level of transmission during the pandemic.

Please visit the Tasmanian Government website for up to date information regarding COVID safe behaviors.

For more information, please contact ceo@ynot.org.au.