Aurora Energy: Aurora’s bill support programs extended

Beng Poh

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16 October 2021

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Aurora Energy

Aurora Energy has extended its Your Energy Support (YES) Payment Support program until June 2022.  Under this initiative, Aurora will cover one fortnightly payment each quarter (up to $200) for YES customers keeping up with their scheduled payment plans.  

Help is also available for customers who are experiencing payment difficulty due to COVID-19 impacts, but who are not eligible for the YES support payment.  Aurora’s COVID-19 Customer Support Fund can help with support such as bill relief, waiving fees and charges, freezing debt, payment plans and more.

Visit Aurora’s Community Information Hub for more information or contact 1300 132 003 to discuss the practical support available.