Accidental Counsellor Course (Devonport)

Lifeline Tasmania

Starts in 21 Days, 1 Hour

15 February 2022 9:00 am - 12:30 pm Australia/Hobart

1300 003 313.


Accidental Counsellor is aimed at those who would like to be able to safely and effectively support friends, family, work colleagues and strangers who are in distress or experiencing a crisis.

​The course will provide you with basic skills and a structure to enable you to provide immediate support and assistance using the Lifeline ‘Recognise, Respond, Refer’ model.

Key Messages

​* The ‘Accidental Counsellor’ role is a first aid only role. It is important to be aware of the boundaries in this role – which will depend on whether you are in a work, friendship, family or other context – and not offer long-term support.

​* People in distress want someone to listen to them, they don’t want advice.

​* Remember that the person in distress is the expert in their own life – and they have the ability to find the best way forward.

​* Exploring our self-awareness allows us to provide non-judgemental acceptance, empathetic listening and unconditional positive regard.


By the end of this training participants will be able to:

Apply the principles of Recognise, Respond, Refer

Demonstrate key crisis communication skills

Confidently & safely ask about suicide

Create a meaningful self-care plan

$165 per person (including GST)